How Can We Help?

SmartDrills is a Nigerian-based online learning platform designed to help students prepare for exams like JAMB, WAEC, and other academic assessments. We offer:

• Practice exams with instant feedback
• Competitive tournaments with prizes
• Personalized learning analytics
• Study progress tracking

1. Click the "Sign Up" button on the homepage
2. Enter your full name, email address, and phone number
3. Create a strong password
4. Select your state and city (or enter manually)
5. Choose your exam type (JAMB/WAEC/Both)
6. Select your current class level
7. Click "Complete Registration"

Note: You must be 16 years or older to create an account. If you're under 18, please get parental consent.

After registration, you'll be guided through a profile completion process:

1. Step 1: Location - Confirm your state and city
2. Step 2: School & Exam - Choose your exam type, year, and class
3. Step 3: Course & Subjects - Select your preferred subjects and target course
4. Step 4: Preferences - Set your study schedule preferences
5. Step 5: Review & Complete - Confirm all information

✅ You'll receive 100 bonus credits for completing your profile!

1. Log in to your dashboard
2. Click on "Practice Exams" in the navigation menu
3. Select your preferred subject
4. Choose the number of questions (custom or preset)
5. Click "Start Exam"
6. Answer each question within the time limit
7. Submit your answers to see results

💡 Tip: You can review your answers and see detailed explanations after each exam.

We currently offer practice questions in these subjects:

• 🔢 Mathematics
• 📖 English
• ⚛️ Physics
• 🧪 Chemistry
• 🧬 Biology
• 💰 Economics
• 🏛️ Government
• 📚 Literature
• 📜 History
• 🌍 Geography

More subjects are being added regularly!

Your exam score is calculated as follows:

• Score = (Correct Answers / Total Questions) × 100%
• Each correct answer earns you points
• No penalty for wrong answers
• Your score is saved to your leaderboard profile

🏆 Higher scores improve your ranking on the leaderboard!

Yes! You can retake any practice exam as many times as you want. Each attempt will:

• Generate a new set of questions (randomized)
• Give you a fresh score
• Help you track your improvement over time

📈 Your best score is displayed on the leaderboard.

Credits are the currency used on SmartDrills to access premium features:

• Free credits: You get 100 bonus credits when you complete your profile
• Purchase credits: Buy credits from the credits store using your debit card
• Earn credits: Win credits through tournaments and competitions

💳 Credits can be used for:
- Entering tournaments
- Accessing premium exam packs
- And more features coming soon!

1. Log in to your dashboard
2. Click on "Credits" in the navigation menu
3. Select a credit package that suits your needs
4. Click "Buy Now"
5. Complete payment using your debit/credit card
6. Credits are added to your account instantly

🔒 All payments are securely processed via Paystack.

No, credits are non-refundable. Please ensure you want to make a purchase before completing payment.

🚫 Exceptions are only made in cases of technical errors where credits were not delivered.

Tournaments are competitive exam events where users compete against each other for prizes!

• Format: Multiple-choice questions on various subjects
• Prizes: Credits, cash prizes, and bragging rights 🏅
• Entry Fee: Some tournaments require credits to enter
• Leaderboard: Track your ranking in real-time

1. Log in to your dashboard
2. Click on "Tournaments" in the navigation menu
3. Browse the list of active tournaments
4. Click "Join Tournament" on your chosen one
5. Pay the entry fee (if applicable) using your credits
6. You're now registered and ready to compete!

Winners are determined by:

• Highest Score: The participant with the highest total score wins
• Time Bonus: If scores are tied, the faster completion time wins
• Accuracy: Correct answers matter most

🏆 Prizes are distributed to the top 3 performers in most tournaments.

1. Go to the Login page
2. Click on "Forgot Password?"
3. Enter your registered email address
4. Check your email for a password reset link
5. Click the link and create a new password

🔑 If you don't receive the email, check your spam folder or contact support.

1. Log in to your dashboard
2. Click on your profile picture or name
3. Select "Profile Settings"
4. Update your information (name, phone, location, etc.)
5. Click "Save Changes"

To delete your account:

1. Go to "Profile Settings"
2. Scroll to the bottom
3. Click "Delete Account"
4. Confirm your decision

⚠️ Warning: This action is permanent and cannot be undone. All your data, credits, and progress will be lost.

SmartDrills works best on modern browsers:

• ✅ Google Chrome (recommended)
• ✅ Mozilla Firefox
• ✅ Microsoft Edge
• ✅ Safari
• ✅ Opera

📱 Mobile browsers are also fully supported on iOS and Android.

Try these solutions:

1. Check your internet connection - Ensure you have a stable connection
2. Refresh the page - Press Ctrl+F5 (Windows) or Cmd+Shift+R (Mac)
3. Clear your browser cache - This resolves most issues
4. Try a different browser - Switch to Chrome or Firefox
5. Disable browser extensions - Some extensions can interfere

If the issue persists, contact our support team.

To report a bug:

1. Go to the Contact Us page
2. Select "Bug Report" as the subject
3. Describe the issue in detail
4. Include steps to reproduce the problem
5. Add any screenshots if possible

🐛 Our team will investigate and fix the issue as soon as possible.

If your exam was interrupted due to technical issues:

1. Don't panic! Your progress is saved
2. Refresh the page - You can resume where you left off
3. Check your internet connection - Ensure it's stable
4. Contact support if you can't resume

📞 Support Contact: 08106133502 or Contact Us